FAQ about your visit

You can reach the museum and visitor mine by public transport via bus 803 “Bergbaumuseums” or the regional train and the Erixx (Goslar train station > change to bus line 803)

To visit the Rammelsberg, enter "World Heritage Site Rammelsberg" into your navigation device.

Free visitor parking is available on site, with ample parking spaces. Please note that parking is only permitted in designated parking areas.

Designated parking spaces are available for tour buses.

The museum and visitor mine is 70% wheelchair accessible. An accessible entrance with an intercom is located near the visitor parking area. The site is a listed industrial monument, meaning there are some sleepers, tracks, and slight inclines. Therefore, we recommend visiting with a companion.

Wheelchair users can participate in the underground tour with the mine railway and the above-ground tour with the inclined lift with the help of our "Rolli Mobil".

The exhibition areas are largely accessible without barriers.

Generally, prior registration is not necessary. However, during peak season (April to October), we recommend that groups of 6 or more register in advance, as participation cannot always be guaranteed due to the fixed group sizes. Our back office can be reached at 49 5321 750-0 or by email at info@rammelsberg.de. You can also conveniently purchase tickets from home in our online ticket shop.

Tickets can be purchased either conveniently from home in the ticket shop (binding, no right of return) or on site at the museum ticket office.

Please note that online tickets or tickets purchased at the museum ticket office cannot be returned after purchase.

The following payment options are available in the online shop: PayPal, Visa, Mastercard

At the ticket office you can pay in cash, with Visa, Maestro or Mastercard.

Children aged 4 and over can participate in the guided tours underground. Family tours are also offered on Saturdays and Sundays.

You can find the tour dates in our event calendar or in our tour program.

Children under 4 years old or in strollers cannot participate in the underground tours.

Entry into the underground areas is only possible as part of a guided tour and accompanied by a mine guide. Independent exploration is not permitted.

The museum and visitor mine is open daily. You can reach us during the following opening hours:

Daily from April to October, 9:00 AM – 6:00 PM (last tour 4:30 PM)

November to March daily 9:00 AM – 5:00 PM (last tour 3:30 PM)

We are closed on December 24th and 31st.

Smoking is generally permitted outdoors. We kindly ask you to use the ashtrays provided.

There is free Wi-Fi available on the grounds and in the exhibition halls.

We ask for your understanding that dogs are not allowed on our premises.

Assistance dogs are of course exempt from this.

Yes. There is a changing table in the separate accessible toilet in the "pay hall".

Yes, you will find lockers in the helmet distribution area where you can lock up your bags or backpacks. We cannot accept liability for valuables.

Yes, there is a charging station with power banks for electronic devices in the team changing room (starting point for the tours). Instructions for use are displayed on the screen. Payment is made by credit card at the charging station terminal.

Yes, the museum restaurant "Casino" offers a variety of dishes, daily specials, and a selection of cakes and ice cream, as well as hot and cold drinks. You can dine inside the restaurant or, weather permitting, on the terrace.